Troubleshooting
Welcome to our troubleshooting guide. This section helps you diagnose and resolve common issues you might encounter while using ABC Salesbot.
Common Issues by Category
Messaging Channels
Solutions for messaging-related problems:
- WhatsApp connection issues
- Template approval failures
- Message delivery problems
- Channel authentication errors
AI Agents
Fix problems with your AI assistants:
- Response quality issues
- Agent configuration mistakes
- AI tools connection problems
- Performance optimization
Automations
Resolve automation workflow challenges:
- Flow execution errors
- Trigger activation problems
- Scheduled message delays
- Conditional logic failures
Integration Issues
Please check the specific documentation for each messaging channel integration:
- WhatsApp integration setup and troubleshooting
- Facebook Messenger connection issues
- Telegram bot configuration
- SMS provider integration guidance
- Email service connection support
Quick Diagnostic Tools
Before diving into specific issues, try these quick fixes:
- Refresh your browser - Many issues resolve with a simple refresh
- Check your internet connection - Ensure you have stable connectivity
- Verify API keys and credentials - Make sure all authentication details are correct
- Review recent changes - Consider if recent configuration changes could be causing issues
- Check system status - Visit our status page for service updates
Still Need Help?
If you can't find a solution to your problem: