Telegram Messaging Channel
Integrate Telegram with ABC Salesbot using the Telegram Bot API.
Overview
Telegram offers a powerful Bot API for automating interactions and messaging. To set up the Telegram messaging channel, please follow these instructions:
Getting Started:
Create Your Telegram Bot:
- Talk to @BotFather on Telegram.
- Follow the instructions to create a new bot. You will receive a Bot API key (token) after creation.
- Copy the Bot API key for later use.
Enter the Bot API Key:
- Go to ABC Salesbot, click on the profile menu, and on messaging channels.
- Click on Add Messaging Channel and select Telegram. Then paste the Bot API key provided by BotFather into the appropriate field.
User Interaction Requirement:
- For us to send messages to a lead, that lead must first initiate a conversation with your bot by sending the /start command.
- Once a lead sends /start, the bot will register them and allow ABC Salesbot to send automated messages.
Setup Process:
Step 1: Bot Creation and Configuration
- Create your bot using BotFather as instructed above.
- Configure any additional bot settings as required.
Step 2: Connect Your Bot
- In ABC Salesbot, navigate to the messaging channels page.
- Choose Telegram and enter your Bot API key.
- Verify the connection.
Step 3: Execution
- After connection, leads must send /start to trigger the bot.
- The bot will then be able to send automated follow-up messages and communications.
Best Practices:
- Keep your Bot API key secure. Do not share it publicly.
- Monitor bot interactions and ensure that leads initiate the chat by sending /start.
- Regularly review your Telegram bot settings for any updates from Telegram.
Troubleshooting:
- If leads do not receive messages, ensure that they have sent the /start command.
- Verify that the Bot API key is correctly entered in the ABC Salesbot dashboard.
- Refer to the official Telegram documentation at Telegram Bot API for additional guidance.
Quick Links:
- Telegram Bot API: https://core.telegram.org/bots/api
- BotFather on Telegram: https://core.telegram.org/bots#6-botfather