QR Check-in System
ABC Sales provides a streamlined QR code-based check-in system that makes event entry fast, efficient, and contactless.
How QR Check-in Works
For Attendees
- Receive Invitation: Get QR code via WhatsApp or Telegram
- Arrive at Event: Present QR code at the entrance
- Quick Check-in: Staff scans code for instant entry
- Automatic Tracking: System logs attendance and applies tags
For Event Staff
- Use Mobile App: Download ABC Sales mobile app
- Scan QR Codes: Point camera at attendee's QR code
- Instant Verification: System confirms attendee identity
- Real-time Updates: Dashboard updates immediately
Setting Up QR Check-in
Prerequisites
- Event created in ABC Sales
- Invitation templates configured with QR codes enabled
- ABC Sales mobile app installed on staff devices
QR Code Configuration
- Create invitation template
- Enable "Is the image a QR code" option
- Link template to specific event
- System automatically encodes invitation data
Staff Preparation
- Download ABC Sales mobile app
- Log in with admin credentials
- Select the correct event
- Test scanning functionality
Check-in Methods
Mobile App Scanning
- Primary Method: Use ABC Sales mobile app
- Offline Capable: Works without internet connection
- Fast Processing: Instant scan and verification
- Automatic Sync: Updates sync when connection restored
Computer with Webcamera
- Alternative Method: Use computer webcam for scanning
- Browser-based: Access through ABC Sales web dashboard
- Good for Fixed Stations: Ideal for registration desks
- Real-time Updates: Immediate dashboard updates
Manual Check-in
- Backup Option: For attendees without QR codes
- Search Function: Find attendees by name or phone
- Override Capability: Check in attendees manually
- Audit Trail: All manual check-ins are logged
QR Code Security
Unique Codes
- Each invitation has a unique QR code
- Codes are tied to specific events
- Cannot be duplicated or reused
- Expire after event completion
Fraud Prevention
- One-time Use: Each code can only be scanned once
- Event Validation: Codes only work for assigned event
- Time Restrictions: Optional check-in time windows
- Staff Verification: Visual confirmation of attendee identity
Real-time Dashboard
Live Monitoring
- Current Attendance: See who's checked in
- Arrival Patterns: Track peak check-in times
- Staff Activity: Monitor which staff are checking in attendees
- Queue Management: Identify bottlenecks
Status Updates
- Check-in Notifications: Real-time alerts for new check-ins
- Attendance Counter: Live running total
- No-show Tracking: Identify attendees who haven't arrived
- Staff Alerts: Notifications for issues or problems
Troubleshooting QR Check-in
Common Issues
QR Code Won't Scan
- Lighting: Ensure adequate lighting on the QR code
- Focus: Make sure camera can focus on the code
- Size: QR code should fill most of the camera frame
- Damage: Check if QR code is damaged or distorted
Attendee Not Found
- Invitation Status: Verify invitation was sent and delivered
- Event Selection: Confirm correct event is selected
- Manual Override: Use manual check-in as backup
- Database Sync: Check if data has synced properly
App Performance Issues
- Device Storage: Ensure sufficient storage space
- App Updates: Keep ABC Sales app updated
- Network Connection: Check internet connectivity
- Restart App: Close and restart the application
Solutions
Technical Support
- In-app help and support
- Real-time chat assistance during events
- Phone support for urgent issues
- Remote troubleshooting capabilities
Best Practices
- Test Before Event: Always test the system before your event
- Staff Training: Train all staff on the check-in process
- Backup Plans: Have manual check-in ready as backup
- Multiple Devices: Use multiple devices for faster processing
Dashboard and Reporting
Event Dashboard
- Live Attendance: Current check-in status and counts
- Invitation Overview: Total invitations, registrants, and pending
- Absence Tracking: Monitor no-shows in real-time
- Manual Management: Check in attendees directly from dashboard
Data Export
- CSV Export: Download complete attendee data
- Lead Information: Export includes all checked-in lead details
- Post-Event Use: Data ready for follow-up campaigns
Integration Benefits
CRM Integration
- Automatic lead status updates
- Event attendance history
- Follow-up campaign triggers
- ROI tracking and analysis
Marketing Automation
- Attendee vs. no-show segmentation
- Post-event follow-up sequences
- Future event targeting
- Engagement scoring updates